Status & Loyalty
Love Visionary® Products? We’ve Got Your Back.
Enjoy a world of savings and perks. As a member, you'll receive special discounts on our lighting products and gain early access to new arrivals and receive personalized support - tailored to your unique lighting needs1.
Tiers
More Purchasing. More Perks.
Purchasing any of our products will enable you to accumulate points on your Visionary Loyalty account. Once you reach a specific threshold, your Loyalty Status will be elevated, providing you with additional exclusive benefits to enjoy. Each dollar spent earns you points and with four incredible tiers to aim for, Visionary® is the only place you need to go for any lighting needs1.
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Member Status
As a Member, you gain access to our entire product portfolio, as well as free nationwide shipping, a wholesale discount, a regional account manager and free lighting design services1.
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Gold Status
As a Gold Member, as well as the benefits of Silver, you also are rewarded with an even greater wholesale discount, priority assembly orders, project manager access, premium concierge services, priority overnight dispatch credits and more1.
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Silver Status
As a Silver Status, you receive even greater discounts on all orders, as well as other great benefits like priority dispatch, priority quotations and priority lighting design services1.
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Elite Status
As a Elite Member, you are rewarded with the highest tier wholesale discount - making your buying power incredibly competitive. Additionally, you gain access to the CEO of Visionary® to assist in projects as well as extended Guardian Benefits1.
Tier Breakdown
Enjoy a world of savings and perks. Learn more about our tiers and the benefits offered for each Status Level1.
Member
Membership Status Tier
Access to Product Portfolio
Wholesale Discount
35% discount applied
Free Nationwide Shipping
Account Manager
Lighting Design Services
Silver
Membership Status Tier
Access to Product Portfolio
Wholesale Discount
38% Discount Applied
Free Nationwide Shipping
Account Manager
Priority Lighting Design Services
Silver Status Priority
Priority Product Dispatch
Priority Project Quotation
Private Event Invitations
Priority Overnight Dispatch
1x Dispatch Credit / Yr
Gold
Membership Status Tier
Access to Product Portfolio
Wholesale Discount
40% Discount Applied
Free Nationwide Shipping
Account Manager
Priority Lighting Design Services
Gold Status Priority
Priority Product Dispatch
Priority Project Quotation
Private Event Invitations
Priority Overnight Dispatch
5x Dispatch Credits / Yr
Priority Production Assembly
Early Product Access
Clothing Allowance
Gold Status
Project Manager Access
Concierge Facilities
Exclusive Vehicle Decals
Gold Status
Elite
Membership Status Tier
Access to Product Portfolio
Wholesale Discount
43% Discount Applied
Free Nationwide Shipping
Account Manager
Priority Lighting Design Services
Elite Status Priority
Priority Product Dispatch
Priority Project Quotation
Private Event Invitations
Priority Overnight Dispatch
10x Dispatch Credits / Yr
Priority Production Assembly
Early Product Access
Clothing Allowance
Elite Status
Project Manager Access
Concierge Facilities
Exclusive Vehicle Decals
Elite Status
Exclusive CEO Acess
Guardian+ Extended Beneftis
Understanding Status Points1
1 Point = $10
For every $10 you spend, you earn one Status Point. Status Points show in your account when the point is allocated to a payment. i.e. once an order is paid for.
E.g. John Electrical purchases ten lights for $100. When the order is paid for and our accounts team verifies the payment, 10 Status Points will appear in the account.
Understanding Pending Points1
Pending = Future Status
Pending Points are similar to Status Points but are designed to visualise how many points you will have once the order has a payment applied to it. Once a payment has been applied to an order, the Pending Points are converted into Status Points.
E.g. John Electrical purchases ten lights for $100. Until the order is paid for and our accounts team verifies the payment, the 10 points will appear in the account as Pending Points.
FAQ
The most common questions about Status Points and Pending Points
What are Status Points?
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Status Points are part of Visionary Technologies' loyalty program, where customers earn points for each dollar spent on products. For every $10 spent, one Status Point is awarded. These points accumulate in your account upon payment verification. As points increase, customers can achieve higher membership tiers, unlocking additional benefits such as greater discounts, priority services, and exclusive perks. Pending Points represent points from unpaid orders and convert to Status Points once payment is confirmed.
What are Pending Points?
Pending Points are points in Visionary Technologies' loyalty program that are awarded for purchases but are not yet confirmed. These points are credited to your account as soon as you place an order but remain in a pending status until the payment for the order is verified. Once the payment is confirmed, the Pending Points convert to Status Points, which count towards your membership tier and can be used for various benefits and rewards.
How long do Status Points last?
Each Status Point has a lifespan of 12 months from the date of activation.
Why are Status Points not showing on my account?
If Status Points are not showing on your account, it might be because they are still classified as Pending Points. Pending Points are awarded for purchases that have not yet been confirmed and will convert to Status Points once the payment is verified. Additionally, purchases made before the loyalty system was commissioned by Visionary Technologies are not included in the loyalty scheme and will not earn Status Points.
I reached a tier upgrade with pending points but the upgrade didn’t occur?
To attain a status tier, you must meet the Status Point threshold with confirmed Status Points, not Pending Points. This means that the equivalent points must be fully paid for and verified for the tier to activate. Achieving a tier with Pending Points is not possible.
What is tier retention?
Tier retention refers to maintaining your current membership tier in the Visionary Technologies loyalty program. To retain your tier, you need to continue earning the required number of Status Points within a specified period of 12 months. If you do not meet the required points within this timeframe, you may be downgraded to a lower tier that represents the number of points you earned in that period. This ensures that only active and engaged customers enjoy the benefits associated with higher membership tiers.
I reached an tier upgrade with Status Points. How long does it take to update?
This process typically takes 1 working day to process as our loyalty engine verifies payments made against your account and our accounts team must reconcile a payment against an invoice to cross check before application of tier.
How do discounts work with tiers?
A discount, respective of your tier is automatically applied to all transactions made on your account, whether by phone, email, text or online ordering.
How do i begin earning Status Points?
To begin earning Status Points, please regisrter your business for Digtal Platforms. Sign up here: https://app.visionarytechnologies.com/
Where can i check my Points Statuses?
Status and pending points can be viewed at anytime from within Digital Platforms (Online or App Based)
I think my point balance is wrong. Where do i get help?
If you think there is a mistake in the number of points you have, please contact us at accounts@visionarytechnologies.co.nz and we will be happy to assist.
Digital Platforms
The Right Tools Make Light Work
We embarked on a relentless journey to offer you a fast, intuitive and easy ordering platform. Order at the office or on the go. Track orders, earn status points, check invoice statuses and more.
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Footnotes
The brands mentioned on this website are the property of their respective owners and are used for informational purposes only. These brands are not affiliated with Visionary Technologies Ltd, and their mention does not imply any partnership or endorsement by them.
- Surveyed in 2014,2015 & 2016 based on an extensive review using online content mediums. Visionary was unable to find a product that refused the claims at the time of they were made.
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